Payment and Shipping

We at want your online experience to be enjoyable, simple, and successful. If you have any questions regarding these policies and procedures, please email us at

Accepted Methods of Payment

  • Credit Card (Visa, MasterCard, American Express, Discover)
  • Online Store Gift Cards/ Coupons
  • Paypal

Credit Card Charges

Your credit card will be charged ($ USD) when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping & Delivery

  • Free shipping for orders to the following countries : 
    United States, Canada, United Kingdom
  • Standard Shipping takes 10-15 days for
  • Express shipping willbe temporarily unavailable. 
  • International Shipping fees are calculated at checkout if any. (The rate charged for the shipping of your order is based on the size and weight of your order, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.)

Please note: During high season and Sale(Christmas Day, New Year’s Eve, Chinese Year), delivery might take 15-30 days to delivery.

Notice: For orders placed during the Chinese New Year Holiday from 2020 January 23rd~February 10th , shipping will be delayed for a week.

If your country is not in the list of delivery destinations, please contact our customer support.

Canceling an Order

  • If you would like to cancel a pending order, you can do so provided that the order has not yet entered the fulfillment process. 
  • An order cannot be canceled once the item has been shipped from our warehouse.
  • Click hereto know more about Returns & Warranty policy.